![]() ![]() No big deal for now as my charging rarely goes beyond 3:00a and any kind of extended charging won’t detrimentally suffer from the lost 15 minutes. (The number in their names corresponds to the output amperage.) And no matter. I inquired about this through tech support and I must give them credit for the quick response but they too suggested the same workaround above. Enel X currently offers three home charging stations: the JuiceBox 32, the JuiceBox 40 and the JuiceBox 48. no TOU for weekends) but instead, I must leave a 15 minute window of no-charging at like 3am as the app only allows you to set TOU in increments of 15 minutes and the app doesn’t allow you to set TOU for specific days of the week. I’d rather have these functions in place rather than CSI style animations and colors and worthless looks but that’s just me.įour stars as there could be room for improvement, namely, it would be nice to be able to set certain days to have a full 24 hours charging window (i.e. I can look at logs of past charging events, how much power was drawn, the power rate, etc, so it does the job fine. Enel X e-Mobility support can be reached via chat or email 24/7, or by phone during these hours: 8am to 1am EST (Mon-Fri) 10am to 12am EST (Weekends) Holiday. I can control the charging remotely with said app and also set time of use (TOU) time frames to avoid charging when electricity costs are higher during peak hours, say from 5-8P. Main enclosure: 10.3 (26.2 cm) H x 6.3 (16 cm) W x 3.5 (8.9 cm) D Codes and Standards FCC Part 15 Class B, NEC 625 compliant, ENERGY STAR® Safety UL and cUL Listed (E472596) Warranty 3 year limited parts warranty Made in USA From domestic & imported parts 2019.02. After jumping through hoops to log in the app doesn't offer much.start charge or schedule.Īpp works although it may not look cool or has modern user interfacing. Why can't the unit be controlled directly? I hate using an app for this. ![]() Still can't charge my car until I screw around with support again. I can't get off this screen now and it's not accepting my email. ![]() For some reason I was logged out then I choose Google to log in and I get to a Google screen, enter my email and I get an error message. Enel X Way's flagship home charging station, the JuiceBox, has been named the 'best EV charger overall' in 2022 by CNET, Car and Driver, and more. now wifi is up again and now I want to log in and start a charge but I can't log in. As a subsidiary of Fortune 200 renewable energy leader, the Enel Group, Enel X Way is committed to providing smart mobility solutions for drivers, businesses and partners to make driving electric simple. I talked to tech support who was very helpful and walked me through the lengthy process to use the hotspot on my phone to get the charger online and start charging now, not at the scheduled time. They are working on a fix but not sure when. After sweating it getting home I called support and found out about the bug. At about 2am I checked and it wasn't charging so I plugged it in the wall outlet to at least get a little charge so I can drive 66 miles for work round trip. My wifi was down and my car had 70mi of charge left. I was concerned about the whole wifi to work the charger idea but was assured that the charger would work even if the wifi is down. ![]()
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